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Gap Selling Resources Articles

The Performance Paradox: Why Experienced Reps Plateau

Physicians with more years in practice produce measurably worse patient outcomes, on average, than physicians with fewer years, and researchers link the pattern to a specific behavior: physicians shift from learning into pure execution once residency ends, and the...

Ability, Motivation, Opportunity: Campbell’s AMO Model

A sales rep can complete every module in a certification program, pass the exam, and still miss quota by a wide margin. The certification measured one input. Two others determine whether the rep can turn that input into a closed deal, and neither one shows up on a...

Why CROs Get Fired for Unannounced Forecast Misses

A CRO's job security tracks one variable: whether the board learned about a miss before the miss showed up in the room. Ninety-one percent of companies fail to hit their annual sales target in any given year, according to QuotaPath's 2024 survey of more than 450...

How Long It Takes a Sales Rep to Ramp to Full Performance

Ask a CRO how long it takes a new rep to reach full performance and most will answer with a ramp-quota schedule: 90 days, 120 days, two quarters. Ask them to defend that number against what happened with the last five hires and the schedule falls apart, because it was...