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Reduce Churn: Stop Treating Customers Like Deadbeats

Reduce Churn: Stop Treating Customers Like Deadbeats

Customer-Centric Practices to Reduce Churn – Are you treating your customers like dead beats? Recently, I was working with one of my clients. Their business is a SaaS business. They have recognized that losing customers is VERY expensive. One of their sales...
Sales Assumptions – Their Power and Why they Matter

Sales Assumptions – Their Power and Why they Matter

Assumptions in Sales: Risks, Rewards, and Best Practices Too often people make the assumption, that in sales assumptions are bad. That is a bad assumption. Assumptions are great. We need to make assumptions. Assumptions assist us in setting a direction, they give us...